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Privacy Policy

Last updated: September 17, 2026

M Squared Homes Inc. (“M Squared Homes,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit msqhomes.com, contact us, or otherwise interact with our website.

1. Information we collect

Depending on how you use the website, we may collect:

  • Contact and inquiry information, such as your name, email address, telephone number, project details, and the contents of messages you send through our forms or by email.
  • Technical and security information, such as IP address, browser and device information, pages requested, timestamps, error records, and security logs.
  • Cookie and preference information, including the consent choices you make through our cookie banner.
  • Information you choose to provide when communicating with us about a construction, renovation, or project-management inquiry.

Please do not send sensitive personal information through the website unless it is necessary for your inquiry.

2. How we use personal information

We may use personal information to:

  • respond to inquiries and communicate with prospective or existing clients;
  • evaluate, plan, provide, and administer our services;
  • operate, maintain, troubleshoot, and secure the website;
  • prevent fraud, spam, misuse, and security incidents;
  • maintain business and legal records; and
  • comply with applicable laws and enforce our rights.

If we want to use personal information for a new purpose that is not reasonably connected with the purpose described when it was collected, we will provide notice and obtain consent where required.

3. Cookies and similar technologies

Our website uses essential technologies needed for operation, security, and remembering privacy choices. With your permission, optional technologies may also be used for embedded media or third-party services. You can accept optional technologies, reject them, or customize your choices through the cookie banner, and you can change your selection later through the Cookie settings control. More detail is available in our Cookie Policy.

4. Service providers and external content

We may use service providers that support website hosting, email, forms, security, backups, and site operation. Our website may also use or display services and content supplied from third parties, including Google reCAPTCHA, YouTube, and Instagram. Those providers may collect information under their own privacy policies when their services are enabled or when you interact with their content.

We disclose personal information only as reasonably necessary for a provider to perform services for us, when you direct or consent to the disclosure, in connection with a business transaction subject to appropriate safeguards, or when required or permitted by law.

5. Processing outside Canada

Some service providers may process or store information outside Ontario or Canada. In those cases, the information may be subject to the laws and lawful-access requirements of the country where it is processed. We remain responsible for personal information under our control and use reasonable contractual, administrative, and technical measures appropriate to the circumstances.

6. Consent and your choices

Where consent is required, we seek consent in a form appropriate to the sensitivity of the information and the context. You may withdraw consent for future use, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may limit our ability to provide a requested service. Optional website technologies can be controlled through the cookie banner.

7. Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, to maintain appropriate business records, and to meet legal, accounting, security, or dispute-resolution requirements. We then delete, anonymize, or securely dispose of it as appropriate.

8. Safeguards

We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information. No website, transmission, or storage system can be guaranteed to be completely secure.

9. Access and correction

You may ask whether we hold personal information about you and request access to or correction of that information, subject to applicable legal exceptions. We may need to verify your identity before responding.

10. Children

This website is intended for adults seeking construction and related services and is not directed to children. We do not knowingly collect personal information from children through the website.

11. External links

The website may contain links to third-party websites or social-media services. We do not control their privacy practices, and this policy does not apply to those external services.

12. Changes to this policy

We may update this Privacy Policy when our practices, services, or legal obligations change. The “Last updated” date above shows when the policy was most recently revised. Material changes will be highlighted where appropriate.

13. Contact our Privacy Officer

For questions, access or correction requests, withdrawal of consent, or privacy complaints, contact:

Privacy Officer
M Squared Homes Inc.
Toronto, Ontario, Canada
Email: info@msqhomes.com
Telephone: (647) 667-0189

If we do not resolve your concern, you may contact the Office of the Privacy Commissioner of Canada.

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